Bought handling equipment but can't find after-sales support? Long repair times disrupt production lines. When the line stops, orders are delayed. When orders are delayed, customers start pushing. What to do?

These problems don't exist at Freddie

With 10+ years of experience in vacuum lifting, Freddie always adheres to: equipment must be easy to use, and after‑sales service must be even more reliable.

2‑year extended warranty

Every Freddie vacuum lifter undergoes rigorous testing before leaving the factory, with core components precision‑engineered. That's why we dare to offer a two‑year warranty, giving you peace of mind in purchase and use, without any worries.

Engineer service hotline always available

Solutions provided within 30 minutes – whether via phone guidance, video calls, or remote diagnostics – we respond immediately. Customers don't have to wait or push; we'll keep things on track.

Consumable parts in stock

We keep all consumable parts for vacuum lifters – such as suction cups, seals, and filters – in stock and ship them the same day. No waiting a week or a month. When equipment arrives, parts are ready, keeping production lines running.

Full‑process technical support

From pre‑sales selection consulting and solution design, to in‑sales installation, commissioning, and operator training, and to after‑sales maintenance and troubleshooting – Freddie provides full‑process technical support, with one team serving you throughout.

Equipment must be stable, and after‑sales service even more so. Freddie after‑sales speaks through service!